Personal, Business, & Farm Insurance

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35 N Main St
PO Box 456
Randolph, VT
Phone: (802) 728-9158
Fax: (802) 728-3235

Office Hours: 9:00am-5:00pm, Monday-Friday

Contacts: Carol Bushey, Ryan Bushey, Wendy Hatch, Susan Ames, Coralyn Kirchhof


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Privacy Policy

At Frankenburg Agency, we are committed to protecting your privacy as a visitor to this website and as our customer. To our visitors and to our customers, we offer this pledge.

Frankenburg Agency is the owner of the information, which is collected on this website. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you this Privacy Policy.

Information Collection

We will ask you to provide your personal information to us when you enroll for coverage and when you purchase an insurance policy from us. We will also ask you to provide your personal information to us when you send email to us from the website. When you enroll for an insurance policy at Frankenburg Agency, we will ask you to provide your home address, mailing address, telephone number and e-mail address. This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder. We will maintain a record of your information at the office of Frankenburg Agency so we can provide you with policyholder service. The employees of Frankenburg Agency are each required to sign and acknowledge a Confidentiality and Nondisclosure Agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer’s personal information.

When you purchase an insurance policy from Frankenburg Agency, you will pay the premiums with your credit card or personal check. If you use your credit card the premium, your credit card information is deleted from our records after your purchase has been authorized. A transaction number will be provided to you on your Binder of Insurance. You may use this transaction number as a reference to the credit card purchase. We do not keep a record of your credit card information.

When you send us email from this website, you will provide us with certain personally identifiable information including your email address.

Third Party Links

This website may contain links to third party websites that are not controlled by Frankenburg Agency. These third party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that Frankenburg Agency is not responsible for the content of third party websites linked to Frankenburg Agency nor are we responsible for the privacy policy or practices of third party websites linked to Frankenburg Agency. Our Privacy Policy only applies to information we collect from you while you are at and while you are actively in a session with Frankenburg Agency. If you should to a third party website from Frankenburg Agency , we strongly encourage you to review and become familiar with that websites privacy policy.

Changes in our Privacy Policy

We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.

If you have any questions about our privacy policy, please feel free to contact us.